Customer Success Management Startups in India, by revenue

Browse Customer Success Management startups in India by reported revenue, profit or loss, business model and age. 100 of the 100 profiles below have reported revenue.

Showing 25 of 100

Provider of customizable video, voice, and chat APIs and SDKs

Enterprise applications
₹51.93 crMar 2025
ProfitableFY 2023
Subscription
18 yr2008
Not statedSelf-declared

Customer experience management platform for enterprises

Enterprise applications
₹42.80 crMar 2025
Break-evenFY 2024
Subscription
11 yr2015
Not statedSelf-declared

A cloud-based WhatsApp API and CRM solution

Enterprise applications
₹36.84 crMar 2025
Loss makingFY 2024
Subscription
5 yr2021
Not statedSelf-declared

Platform offering message marketing solution

Enterprise applications
₹34.18 crMar 2025
ProfitableFY 2024
Advertising / Commission
15 yr2011
Not statedSelf-declared

SaaS based market research and big data analytics

Enterprise applications
₹33.63 crMar 2025
ProfitableFY 2023
Subscription
14 yr2012
Not statedSelf-declared

Provider of WhatsApp marketing and engagement platform

Enterprise applications
₹79.63 crMar 2025
ProfitableFY 2022
Subscription
5 yr2021
Not statedSelf-declared

Cloud based communication platform as a service provider

Enterprise applications
₹83.38 crMar 2025
ProfitableFY 2025
Subscription
5 yr2021
Not statedSelf-declared

AI powered omnichannel customer service and engagement platform

Enterprise applications
₹29.56 crMar 2025
ProfitableFY 2021
Subscription
10 yr2016
Early tractionSelf-declared

AI based customer engagement platform

Enterprise applications
₹29.04 crMar 2025
ProfitableFY 2024
Subscription
4 yr2022
Early tractionSelf-declared

Provider of business process management, AI, technology, digitalization, and advisory services

Business services
₹26.58 crMar 2025
ProfitableFY 2021
Service fees
8 yr2018
PrototypeSelf-declared

CpaaS and A2P messaging solution

Enterprise applications
₹101.62 crMar 2025
ProfitableFY 2022
Service fees
12 yr2014
Not statedSelf-declared

Platform offering cpaas solutions for enterprises

Enterprise applications
₹23.24 crMar 2025
ProfitableFY 2022
Subscription
8 yr2018
ScalingSelf-declared

Cloud based customer experience management platform

Enterprise applications
₹22.50 crMar 2025
Loss makingFY 2022
Subscription
24 yr2002
Early tractionSelf-declared

Provider of conversation intelligence platform for contact center performance improvement

Enterprise applications
₹20.19 crMar 2025
ProfitableFY 2022
Subscription
10 yr2016
Not statedSelf-declared

Customer and brand engagement solutions

Enterprise applications
₹16.45 crMar 2025
Loss makingFY 2021
Subscription
18 yr2008
Not statedSelf-declared

Provider of cloud-native contact center software and customer experience solutions

Business services
₹15.22 crMar 2025
ProfitableFY 2021
Service fees
9 yr2017
Not statedSelf-declared

AI-based loyalty solutions for businesses

Enterprise applications
₹15.02 crMar 2025
ProfitableFY 2025
Subscription
8 yr2018
Not statedSelf-declared

Provider of cloud-based messaging service

Enterprise applications
₹13.62 crMar 2025
ProfitableFY 2024
Subscription
8 yr2018
Not statedSelf-declared

Cloud based CPaaS platform for enterprises

Enterprise applications
₹12.67 crMar 2025
Loss makingFY 2023
Subscription
6 yr2020
Not statedSelf-declared

Communication and messaging solutions for businesses

Enterprise applications
₹11.24 crMar 2025
ProfitableFY 2022
Advertising / Online services
10 yr2016
PrototypeSelf-declared

Provider of consumer behavior insights and audience activation for digital campaigns

Enterprise applications
₹11.14 crMar 2025
Loss makingFY 2021
Subscription
10 yr2016
Not statedSelf-declared

Provider of an AI-powered platform for omnichannel support, marketing, and engagement

Enterprise applications
₹10.85 crMar 2025
Loss makingFY 2025
Subscription
6 yr2020
Early tractionSelf-declared

WhatsApp based customer support and communication management platform

Enterprise applications
₹232.30 crMar 2025
ProfitableFY 2021
Subscription
13 yr2013
Not statedSelf-declared

Brand measurement and social media analytics tool

Enterprise applications
₹8.59 crMar 2025
ProfitableFY 2023
Subscription
11 yr2015
Not statedSelf-declared

Provider of AI and SaaS solutions for customer experience management

Business services
₹8.35 crMar 2025
ProfitableFY 2024
Subscription
9 yr2017
Not statedSelf-declared
100 profiles available to explore here · Browse by practice area or build a city-wide Excel list

Revenue and profit can refer to different reporting periods. Age is approximate from the recorded incorporation or founding year. Scaling status is self-declared.

Explore customer success management startups in India by what you are looking for

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Customer Success Management startup funding in India

Funded Customer Success Management startups in India: recorded rounds, the latest round and named investors. Recorded amounts are rare, so none are estimated.

Funded Customer Success Management startups in India

Funded Customer Success Management startups in India: the number of recorded rounds, the latest round and named investors. A missing amount does not mean a startup is unfunded.

Enterprise applications

Provider of conversation intelligence platform for contact center performance improvement

Recorded funding rounds7Latest round: Series A · Sep 2024Investors named: Ideaspring Capital, Accel
Founders · 3
Biplab Chakraborty profile photo
Tapan Barman profile photo
Tapan Barman in ↗Co-Founder & CEO
Enterprise applications

AI based customer journey analytics software solution provider

Recorded funding rounds5Latest round: Seed · May 2023Investors named: Utthishta, Shivan Varghese
Founders · 2
Prateek Mehta in ↗Symbiosis Institute of Management StudiesCo-Founder & CEO
Vijay Krishna profile photo
Birla Institute of Technology and ScienceCo-Founder & CTO
Enterprise applications

Customer experience management platform for enterprises

Recorded funding rounds5Latest round: Series A · Jun 2023Investors named: SIDBI Venture Capital, Raghav Investment
Founders · 3
Shubhi Agarwal profile photo
Stanford Seed ProgramCo-Founder & COO
Nitin Agarwal profile photo
Nagpur UniversityCo-Founder & CTO
Vishal Agrawal profile photo
Instagram ig ↗Penn State UniversityCo-Founder & CEO
Enterprise applications

Provider of an AI-powered platform for omnichannel support, marketing, and engagement

Recorded funding rounds4Latest round: Seed · Dec 2023Investors named: We Founder Circle, Y Combinator
Founders · 3
Mohit Kumar profile photo
Co-Founder & CEO
Y CombinatorCo-Founder
Kirushanth Kumar profile photo
Y CombinatorCo-Founder
Business services

Customer engagement management solutions

Recorded funding rounds4Latest round: Seed · Nov 2019Investors named: Dharamvir Yadav, Jay Bardhan
Founders · 3
Co-Founder
Rohit Kumar profile photo
CTO/Co-founder
Monika MohiniCo-Founder
Enterprise applications

Brand measurement and social media analytics tool

Recorded funding rounds3Latest round: Angel · Sep 2022Investors named: Aastha Singla, Nirmesh Prakash
Founder · 1
Vijay Kanchan profile photo
XLRI JamshedpurCo-Founder & CTO
Enterprise applications

AI-based loyalty solutions for businesses

Recorded funding rounds3Latest round: Angel · Jul 2021Investors named: Vivek Amarnath Bhargava, Vivek Bhargava
Founder · 1
Ayush Jhawar profile photo
Lancaster UniversityFounder & CEO
Enterprise applications

Provider of an AI-based robotic virtual assistant for multiple applications

Recorded funding rounds2Latest round: Seed · Jan 2022Investors named: Vineet Jain, Anuj Chopra
Founder · 1
Swapnil Jain profile photo
Harvard UniversityCo-Founder & CEO
Enterprise applications

Provider of AI agents to boost revenue team operations

Recorded funding rounds2Latest round: Seed · Apr 2023Investors named: Gajanan Sabhahit, Anurag Bhatt
Founders · 3
Neeraj Gupta profile photo
Co-Founder & CPO
Ashutosh Singh profile photo
GrowthX®Co-Founder & CEO
Pankaj GuptaCo-Founder & CTO
Enterprise applications

Customer centric onboarding and implementation platform

Recorded funding rounds2Latest round: Seed · Jan 2022Investors named: Techstars, Arali Ventures
Founders · 2
Vivek Devaraj profile photo
Co-Founder And Cto
Cranfield University - Cranfield School of ManagementFounder & CEO
Enterprise applications

End-to-end customer experience management platform with a focus on Hospitality market

Recorded funding rounds2Latest round: Seed · Feb 2018Investors named: Acsys Investments, Prashant Kothari
Founders · 2
Tushar Mishra profile photo
Co-Founder
Madhulika Mukherjee profile photo
Instagram ig ↗Cluster Innovation Centre, University of DelhiCo-Founder
Enterprise applications

Cloud based message marketinf and customer communication management solutions

Recorded funding rounds2Latest round: Seed · Mar 2021Investors named: Y Combinator, Ryan Hoover
Founders · 2
Aromal Sivadasan profile photo
National Institute of Technology CalicutCTO / Co-Founder
Arjun Paul profile photo
INSEADCo-Founder & CEO
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Customer Success Management startups in India: hiring, funding, new and by stage

Explore Customer Success Management startups in India by what they are doing now: hiring, newly founded, funded, and at each stage they declare. Stages are self-declared on the Startup India and MeitY Startup Hub portals and matched by exact company website; a stage is shown only where one is recorded, and funding rounds are never converted into stages.

New Customer Success Management startups in India

New Customer Success Management startups in India, with founding or incorporation years recorded from 2023 onward.

Enterprise applications

Provider of product intelligence for generative AI applications

Founded2025Approx. 1 years old
Founders · 2
Ashish Mishra profile photo
Ashish Mishra in ↗South Park Commons; Indian Institute of Technology, BombayCo-Founder
Theyagarajan SCo-Founder
Enterprise applications

AI powered communication and collaboration platform

Founded2025Approx. 1 years old
Founders · 2
Alok Sharma in ↗ICFAI Business School, HyderabadCo-Founder
Manish Namdev in ↗Savitribai Phule Pune UniversityCo-Founder
Enterprise applications

Provider of an AI-powered platform for customer success management automation

Founded2025Approx. 1 years old
Founders · 2
Niranjan Sridharan profile photo
Niranjan Sridharan in ↗Nottingham University Business SchoolCo-Founder
Kumar Rajendran profile photo
Co-Founder & CEO
Enterprise applications

Provider of a platform for business communication and customer engagement

Founded2023Approx. 3 years old
Founder · 1
Founder & CEO
Enterprise applications

Cloud based AI powered customer service platform

Founded2023Approx. 3 years old
Founder · 1
Ravindra Gangadhar profile photo
Bangalore UniversityFounder
Enterprise applications

Provider of a platform analyzing user feedback for product development

Founded2025Approx. 1 years old
Founder · 1
Akansha DugadFounder
Consumer

Platform connecting local businesses with customers through simplified subscription management solutions

Founded2025Approx. 1 years old
Founder · 1
Vinayak KambojFounder
Enterprise applications

Provider of AI-powered voice and multilingual bots for automated communication

Founded2025Approx. 1 years old
Founders · 0

Details not available

Enterprise applications

Developer of an AI-powered platform for product feedback and insights

Founded2025Approx. 1 years old
Founders · 0

Details not available

Enterprise applications

Provider of an AI platform that analyzes customer conversations for insights

Founded2025Approx. 1 years old
Founders · 0

Details not available

Enterprise applications

Provider of a platform for brands to manage customer loyalty

Founded2025Approx. 1 years old
Founders · 3
Dilip Adiga profile photo
NMAMIT, NitteCo-Founder & CPO
Janardhan V profile photo
Indian Institute of Management BangaloreCo-Founder & Chief of Business and Strategy
Pavan Govindan profile photo
Instagram ig ↗Massachusetts Institute of TechnologyCo-Founder & CEO
Enterprise applications

Developer of an AI-powered platform for customer relationship management

Founded2024Approx. 2 years old
Founders · 3
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)Co-Founder & COO
Shashank Srivastava profile photo
National Institute of Business Management (NIBM) GlobalCo-Founder & CTO
Richard Samuel profile photo
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)Co-Founder & CEO
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Women-founded Customer Success Management startups

Women-founded Customer Success Management startups in India. These records identify a woman in the founding team from recorded gender; available founder profiles are shown together.

Enterprise applications

Engagement-based rewards platform for businesses

Founding teamWomen-founded
Founders · 3
Sapna Srivastava in ↗Hindustan Institute of Technology & ManagementCo-Founder
Vaibhav Sinha profile photo
Vaibhav Sinha in ↗Birla Institute of Technology and ScienceCo-Founder
Gaurav BisenCo-Founder
Enterprise applications

Cloud-based software solution for customer loyalty management

Founding teamWomen-founded
Founders · 2
Abhishek Mimani profile photo
Abhishek Mimani in ↗Indian School of BusinessCo-Founder
Enterprise applications

Provider of AI-powered platform for measuring and improving stakeholder experiences

Founding teamWomen-founded
Founders · 3
Sukanya ChoudhuryCo-Founder & CMO
Poornima Parameswaran BatishCo-Founder & COO
Co-Founder and CEO
Enterprise applications

Provider of a platform for business communication and customer engagement

Founding teamWomen-founded
Founder · 1
Founder & CEO
Enterprise applications

Cloud based platform offering advanced internet TV streaming and TV management solutions for businesses

Founding teamWomen-founded
Founders · 2
Simrin Wahal profile photo
University of Illinois at Urbana-ChampaignCo-Founder
Akhil Singh profile photo
Co-Founder
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Customer Success Management startups at prototype or MVP stage

Customer Success Management startups in India that declare a prototype or MVP stage on the Startup India or MeitY Startup Hub portals. These are early product builds, not established revenue generators.

Business services

Provider of business process management, AI, technology, digitalization, and advisory services

Self-declared stagePrototype
Founder · 1
Ajay Guliya profile photo
Ajay Guliya in ↗Indian Institute of Management BangaloreFounder Director And Ceo
Enterprise applications

Communication and messaging solutions for businesses

Self-declared stagePrototype
Founders · 0

Details not available

Enterprise applications

Provider of cloud telephony, CPaaS, and CCaaS solutions with SMS, voice, and IVR services

Self-declared stagePrototype
Founders · 0

Details not available

Enterprise applications

Developer of an AI-powered platform for customer relationship management

Self-declared stageMvp
Founders · 3
Neshat Ghazali in ↗SVKM's Narsee Monjee Institute of Management Studies (NMIMS)Co-Founder & COO
Shashank Srivastava profile photo
Shashank Srivastava in ↗National Institute of Business Management (NIBM) GlobalCo-Founder & CTO
Richard Samuel profile photo
Richard Samuel in ↗SVKM's Narsee Monjee Institute of Management Studies (NMIMS)Co-Founder & CEO
Enterprise applications

Offering customer engagement solution

Self-declared stagePrototype
Founder · 1
Institute of Management Development and Research (IMDR) ,PuneFounder & CEO
Enterprise applications

Customer communication management application

Self-declared stagePrototype
Founder · 1
Dipen Bhikadya profile photo
Founder
Enterprise applications

Izzardtech develops technology solutions for businesses to empower.

Self-declared stagePrototype
Founders · 0

Details not available

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Customer Success Management startups at validation stage

Customer Success Management startups in India that declare a validation stage on the Startup India portal, testing their product with early users.

Enterprise applications

Provider of engagement first SMS and voice solutions for businesses

Self-declared stageValidation
Founder · 1
Lalit Upadhyay in ↗Instagram ig ↗Amity University, Gautam Budh NagarFounder & CEO
Enterprise applications

Provider of WhatsApp Business API solutions for customer relationship management

Self-declared stageValidation
Founders · 2
Garvitkumar Choraria profile photo
Garvitkumar Choraria in ↗Fanshawe CollegeCo-Founder & CTO
Nirmit ChorariaCo-Founder & CEO
Enterprise applications

Customer centric onboarding and implementation platform

Self-declared stageValidation
Founders · 2
Vivek Devaraj profile photo
Co-Founder And Cto
Cranfield University - Cranfield School of ManagementFounder & CEO
Enterprise applications

AI powered user feedback platform for product teams

Self-declared stageValidation
Founders · 2
Stony Brook UniversityCo-Founder & CTO
Vatsal Singhal profile photo
Indian Institute of Technology, PatnaCo-Founder & CPO
Enterprise applications

AI co-pilot enhancing customer engagement and conversions

Self-declared stageValidation
Founders · 2
University of California, Berkeley, Haas School of BusinessCo-Founder
Sydenham Institute of Management Studies, Research and Entrepreneurship EducationCo-Founder
Enterprise applications

AI based omni-channel customer engagement and acquisition platform

Self-declared stageValidation
Founders · 0

Details not available

Enterprise applications

Platform offering subscription management solutions for businesses

Self-declared stageValidation
Founders · 2
Aditya KhambampatiCo- Founder
Abhijit PathakCo- Founder
Enterprise applications

Provider of AI-powered solutions for businesses and individuals

Self-declared stageValidation
Founder · 1
Akarsh GhaleFounder & CEO
Enterprise applications

AI-powered digital human avatars for customer support and service enhancement

Self-declared stageValidation
Founder · 1
Varun Shankar profile photo
Kalinga Institute of Industrial Technology, BhubaneswarFounder & CEO
Enterprise applications

Automated feedback analytics for customer engagement

Self-declared stageValidation
Founders · 2
Dean Dutta profile photo
Knowlarity - Cloud CommunicationsFounder And Ceo
Saswati Bag profile photo
Co-Founder & COO
Enterprise applications

App based customer feedback platform

Self-declared stageValidation
Founders · 4
Cardiff UniversityCo-Founder & CEO
Rakhi Aggarwal profile photo
ICFAI National CollegeCo-Founder
Swati SinghCo-Founder
Bal SinghCo-Founder
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Customer Success Management startups with early traction

Customer Success Management startups in India that declare early traction on the Startup India portal. Compare their available founder, business and financial details.

Enterprise applications

AI powered omnichannel customer service and engagement platform

Self-declared stageEarly Traction
Founders · 2
Aamir Chougule profile photo
Aamir Chougule in ↗Mumbai UniversityCo-Founder & MD
Jayesh Nambiar profile photo
Jayesh Nambiar in ↗Mumbai UniversityCo-Founder
Enterprise applications

Cloud based customer experience management platform

Self-declared stageEarly Traction
Founders · 0

Details not available

Enterprise applications

Provider of an AI-powered platform for omnichannel support, marketing, and engagement

Self-declared stageEarly Traction
Founders · 3
Mohit Kumar profile photo
Co-Founder & CEO
Y CombinatorCo-Founder
Kirushanth Kumar profile photo
Y CombinatorCo-Founder
Enterprise applications

Platform offering customer insights management solutions for in store retailers

Self-declared stageEarly Traction
Founders · 2
Jeevan M profile photo
Harvard Business SchoolCo-Founder & CEO
International Institute of Information TechnologyCo-Founder
Enterprise applications

Provider of an AI-based robotic virtual assistant for multiple applications

Self-declared stageEarly Traction
Founder · 1
Swapnil Jain profile photo
Harvard UniversityCo-Founder & CEO
Enterprise applications

Platform offering customer onboarding solutions

Self-declared stageEarly Traction
Founders · 3
Sandeep Jena profile photo
University of PuneCo-Founder
Sanjay YadavCo-Founder
Sandeep RanjanCo-Founder & CEO
Enterprise applications

Provider of cloud contact center and customer experience management solutions

Self-declared stageEarly Traction
Founder · 1
Massachusetts Institute of Technology - Sloan School of ManagementCo-Founder and Chief Operating Officer
Enterprise applications

AI driven voice of customer solutions for managing customer experiences through automated feedback collection and analysis

Self-declared stageEarly Traction
Founder · 1
Indian School of BusinessFounder
Enterprise applications

Provider of customer feedback analytics solutions

Self-declared stageEarly Traction
Founder · 1
Delhi College of EngineeringCo-Founder & CEO
Enterprise applications

Software offering customer engagement solutions

Self-declared stageEarly Traction
Founders · 0

Details not available

Enterprise applications

Cloud-based software solution for customer loyalty management

Self-declared stageEarly Traction
Founders · 2
Swarna Mimani profile photo
Co-Founder
Abhishek Mimani profile photo
Indian School of BusinessCo-Founder
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Scaling Customer Success Management startups

Customer Success Management startups in India that declare a scaling stage on the Startup India or MeitY Startup Hub portals. Read the recorded revenue periods alongside that declaration.

Enterprise applications

Platform offering cpaas solutions for enterprises

Self-declared stageScaling
Founders · 0

Details not available

Enterprise applications

Customer feedback analytics platform

Self-declared stageScaling
Founders · 2
Sony Joy profile photo
Sony Joy in ↗Instagram ig ↗University of KeralaCo-Founder
Sanjay VijayakumarCo-Founder
Enterprise applications

Reward based feedback platform

Self-declared stageScaling
Founder · 1
Ayush Asera in ↗Instagram ig ↗D.G. Vaishnav CollegeFounder & CEO
Enterprise applications

Provider of communication platform as a service with messaging solutions

Self-declared stageScaling
Founders · 3
Akshay Agarwal profile photo
Akshay Agarwal in ↗Motilal Nehru National Institute Of TechnologyCo-Founder & Director
Dharmadev GuptaCo-Founder & CTO
Danish AnsariCo-Founder
Enterprise applications

Self service customer service software

Self-declared stageScaling
Founders · 0

Details not available

Enterprise applications

Provider of business API solutions for marketing, support, and automation

Self-declared stageScaling
Founders · 2
Avyukt Aggarwal profile photo
Avyukt Aggarwal in ↗Indian Institute of Technology, KharagpurCo-Founder
Prashant Jangid profile photo
Indian Institute of Technology, KharagpurCo-Founder and Chief Executive Officer
Enterprise applications

Provider of customer engagement solutions

Self-declared stageScaling
Founder · 1
Founder & CEO
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